Foundation · 2 min
What you need to know
What should each option show?
For each method, list the available service, shipping price and estimated arrival window if reliable. “Express” alone is less informative than what the customer should actually expect.
How many methods?
Offer the real methods that make sense for the destination and order. A long menu of near-identical choices is harder to compare; do not fabricate an express option when the fulfilment process cannot meet it.
Why might none appear?
The address may be outside the delivery area, the order may have a shipping restriction, or a rate connection may fail. Reproduce the order with that address and check the relevant rule before telling a customer to try later.
A quick store check
Test addresses inside and outside each shipping area. Confirm method names, costs, estimates and the message shown when no method qualifies.
Foundation · 2 min
Frequently asked questions
Should the cheapest option be preselected?
A default can be useful if clearly visible and changeable, but the customer must know its cost and expected delivery before paying.
Where do I configure shipping choices?
Use the verified shipping and pickup guide and test packages and addresses that should include and exclude each method.