Foundation · 2 min
What you need to know
Which methods should show?
Offer only methods actually enabled for the customer’s country, currency and order. On a phone, check that card fields and supported wallets are readable and usable.
What if checkout redirects elsewhere?
Tell the shopper that they are moving to a payment provider and how they will return. Verify that the order status is updated securely after the provider responds, even if the browser is closed.
Why do shoppers abandon here?
A method may be unavailable, a field may be confusing or a cost may change between steps. Check payment errors and the full mobile experience, rather than assuming every customer rejected the price.
A quick store check
Test an approved payment, a recoverable failure and a return from any external payment page. Verify both the customer message and order status after each scenario.
Foundation · 2 min
Frequently asked questions
How many payment methods are too many?
Show meaningful supported choices without clutter. The best mix depends on customer location and actual provider support.
Where do I configure payment choices?
Use current payment documentation and run controlled success and failure tests before enabling a method for customers.