Foundation · 2 min
What you need to know
Should an international ecommerce store support multiple currencies?
Usually, if the store targets markets with different everyday currencies. Multi-currency display is valuable only when payment, refunds, and customer communication remain consistent.
What is presentment currency?
Presentment currency is the currency in which the customer sees and pays the transaction. It should remain clear from product page through receipt.
What is settlement currency?
Settlement currency is the currency in which the payment provider pays funds to the merchant’s balance or bank account. It can differ from the shopper’s presentment currency.
Presentment vs settlement currency: what’s the difference?
Presentment currency belongs to the customer-facing charge; settlement currency belongs to the merchant payout. A provider may convert between them and apply currency-related costs.
Should customers see prices in their local currency?
Often yes, because local currency improves price comprehension and can reduce surprise. Confirm that checkout can actually charge that currency rather than displaying an estimate only.
Should currency be selected automatically?
The store may suggest currency from market, address, or account data, but detection can be wrong. Display the selection and never switch it unexpectedly during checkout.
Should customers be able to change currency manually?
Yes. A manual selector helps travelers, gift buyers and customers whose payment currency differs from location; preserve their choice throughout the order.
What happens when the payment currency differs from settlement currency?
The provider converts or settles according to its supported account setup, rate, and fees. Reconcile the original charge, provider conversion, fees and payout as separate recorded amounts.
A quick store check
Place a test order where presentment and settlement currencies differ and reconcile charge, fee, conversion and payout.
Foundation · 2 min
Frequently asked questions
Is currency display the same as charging that currency?
No. Label estimates clearly unless checkout truly accepts the displayed currency.
Can the store change currency after authorization?
Do not alter the accepted transaction; create a controlled new payment when necessary.