Foundation · 2 min
What you need to know
Can every ecommerce product be sold internationally?
No. Import, safety, sanctions, labeling, ingredient, intellectual property, age and transport restrictions can prevent or condition sale in a destination.
How do I know whether a product is restricted in another country?
Identify the exact product, classification, material, intended use and destination; consult current government, customs and qualified trade sources rather than a generic prohibited-items list.
Can shipping carriers restrict certain products?
Yes. Carriers restrict dangerous goods, batteries, liquids, perishables, dimensions, and other items based on route and service even when the product itself may be legal.
How should restricted products be blocked from checkout?
Use product-destination-service rules before payment, remove ineligible delivery methods, and explain the restriction. Revalidate server-side rather than relying only on the storefront.
What happens if a restricted product enters an international order?
Place the order on review, stop fulfillment, verify the rule, and contact the customer with a lawful resolution. Do not relabel or misdeclare the item to force shipment.
A quick store check
Attempt a restricted product-destination combination through search, direct URL, cart and API and confirm every path blocks it.
Foundation · 2 min
Frequently asked questions
Is a legal product always accepted by a carrier?
No. Transport and service restrictions are separate checks.
Can support override a restriction manually?
Only through an approved, lawful process, not merely to complete a sale.