Foundation · 2 min
What you need to know
What metrics should be compared by country?
Compare demand, acquisition, conversion, payment success, delivered revenue, contribution, delivery, returns, support and retention using the same definitions and country assignment rules.
How should international conversion rate be measured?
Divide eligible completed purchases by defined sessions or shoppers for that market, then segment device, channel, language and payment. Keep bots and unsupported traffic from distorting the denominator.
How should revenue be compared across currencies?
Preserve transaction currency and translate revenue to a reporting currency with a documented rate and date. Separate operating performance from exchange-rate movement.
How should international profitability be measured?
Measure contribution after product cost, discounts, payment and conversion fees, fulfillment, shipping subsidy, duty exposure, returns, support, localization and market-specific overhead.
How should payment success be compared by country?
Compare attempted payments that succeed using consistent event definitions, then break down method, currency, issuer, authentication, gateway and decline category.
How should shipping performance be compared by country?
Compare promised versus actual delivery, customs dwell, exception rate, tracking coverage, loss or damage and cost per delivered order by destination and service.
How should returns be compared by country?
Use return rate, reasons, time, freight, duty recovery, refund cycle and recovered product value with consistent order or unit denominators.
How do I know whether a new international market is working?
Set launch hypotheses and decision thresholds for demand, conversion, payment, delivery, support, returns and contribution, then review a complete operating cycle rather than sales alone.
A quick store check
Recalculate one market dashboard with documented country, order, currency, and date definitions.
Foundation · 2 min
Frequently asked questions
Should revenue be converted with today’s rate?
Not for historical performance without disclosure; use a consistent reporting-rate policy.
Can country conversion rates be compared without traffic context?
No. Compare comparable acquisition, device, language and eligibility segments.