# Checkout Trust and Order Review

> Before payment, show the final order, terms and support route in a visually consistent checkout. Let customers correct a mistake without losing their progress.

- Type: Merchant guide
- Level: Intermediate
- Reading time: About 4 minutes
- Audience: Written for store owners, builders, and designers refining high-performance ecommerce stores.
- Last updated: 2026-11-04
- Canonical page: https://academy.getzenbasket.com/merchant-questions/checkout-trust-and-order-review/
- Part of: [Merchant Questions](https://academy.getzenbasket.com/merchant-questions/) on ZenBasket Academy

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## What you need to know

### What should appear near payment?

Show the chosen product, quantity, delivery method, total and a link to the actual return policy. Confirm that the business name and visual style remain consistent from storefront through checkout.

### Why might a shopper pause at Pay?

The total might be different from the cart, the address might be wrong or the shopper may not know when delivery is expected. Keep an edit path for each correctable detail.

### How does consistency help?

Use the same business name and recognisable visual style from storefront to checkout and, when a payment provider takes over, explain the transition. A sudden unfamiliar screen can confuse buyers.

### A quick store check

Review the final checkout screen on phone and desktop. Follow policy and support links and confirm the branding and order remain consistent.

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## Frequently asked questions

### Should a customer review every order?

Yes, provide a clear chance to review the final amount and selected details before the final payment action.

### Where do I add trust and policy information?

Use current [review](https://help.getzenbasket.com/products/reviews/) and [policy](https://help.getzenbasket.com/settings/legalforms/) guidance, then verify that buyers can reach accurate terms and support before payment.

## Related articles

- **Checkout Layout and Order Summary**
- **Order Submission and Confirmation**
- [ZenBasket Build Guide](https://help.getzenbasket.com/zenbasket-builder/)